Privacy Policy

Beautlux Aesthetic Clinic is operated by Jo at:

We are the data controller responsible for your personal data collected through this website and our enquiry forms.

We may collect the following personal information:

• Contact details — your name, email address, and phone number when you submit an enquiry form.
• Treatment preferences — the treatment you are enquiring about, as selected in our contact form.
• Booking information — appointment details when you book through our Setmore booking system.
• Technical data — IP address, browser type, and pages visited, collected automatically when you use our website.

We use your personal information solely to:

• Respond to your enquiry or consultation request.
• Confirm and manage your appointments.
• Provide the aesthetic treatments and aftercare advice you have requested.
• Comply with our legal and regulatory obligations.

We will never use your information for marketing purposes, and we will never share, sell, or pass your details to any third party without your explicit consent.

We process your personal data on the following legal bases under UK GDPR:

• Legitimate interests — to respond to your enquiry and provide the service you have requested.
• Contractual necessity — to fulfil a booking or appointment you have made with us.
• Legal obligation — where we are required to retain records for regulatory compliance.

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — ask us to correct any inaccurate or incomplete data.
• Erasure — request that we delete your personal data where there is no lawful reason to retain it.
• Restriction — ask us to restrict how we process your data in certain circumstances.
• Objection — object to our processing of your data based on legitimate interests.
• Portability — request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

We use Setmore to manage online bookings. When you book an appointment, your data is processed by Setmore in accordance with their own privacy policy. We recommend reviewing their policy at setmore.com/privacy.

Our website may use Google Maps to display our location. Google's privacy policy applies to any data processed through this service.